Customer Service

Dear Customer!

Should you require information or help, please contact us by email or send your question directly through the popup chat window in the right bottom corner. 

Ultimately, get in touch with us through our Facebook Page


  • Free shipping within 1-7 business days to EEU.
  • Free shipping within 7-14 business days to EU, USA and rest of the world.
  • Purchases are delivered in a branded Yooto.Online packaging, with the exception of certain items
  • See the delivery  FAQs  for details on shipping methods, costs and delivery times

Yooto.Online accepts the following payment methods:

  • Credit Card: Visa, MasterCard, American Express, JCB, Visa Electron.The total will be charged to your card when the order is shipped.
  • Yooto.Online features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed. To register for a PayPal account, visit the website

Please, see our Refund Policy for details concerning Returns, Exchanges and Refunds.

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